Support

We’re Here To Help!

Looking for computer support? Running into an issue? Looking to talk to an technology expert about the best way to use your technology to get work done? No matter what you need, Team ITS is here to help.

Contact Team ITS for Service and Support

If you are experiencing an issue and want to submit a support ticket, please be detailed when describing what you were doing so we can recreate the issue and solve it for you as quickly as possible!

Our goal is to prevent technology issues before they happen, keeping your business profitable and successful.

Phone Support
Speak to a support team member on the phone now!

(217) 460-0155
Remote Support
Allow us to connect to your computer remotely.

https://itssupport.me
Submit a Ticket
Create and manage tickets via our Support Portal.

Submit a support ticket now.
Email Support
Send an email to the Help Desk to create a ticket.

helpdesk@teamitsllc.com

Team ITS Help Desk

Please fill out the form below, the more you can tell us about your issue the quicker we can provide help.

What Our Clients Say

Previous Next

Amazing!

Team ITS has been supporting our IT needs for nearly 3-years now as we’ve experienced tremendous growth during that period. We’ve made significant investments in our IT infrastructure which Team ITS has led with great support and guidance. Their team has grown as well and overall we’ve been very satisfied with the tech support day-to-day and with planning, procurement, and setup of new infrastructure to support our company. I definitely recommend other small businesses to consider Team ITS.

Energy

Reliable

As a property/casualty insurance company, reliable technology is vital to everything we do—from issuing policies, to billing, to handling changes, and paying claims—we must be able to count on our technology to work properly. We count on TEAM ITS to keep us running and keep us as safe as possible from cyber-threats. The service we receive from TEAM ITS, whether it’s through remote access or on-site, is responsive and friendly. The staff is great to work with and they are patient with us non-techie types. Having TEAM ITS as our technology partner is one less thing I have to worry about.

Insurance

Great Job!

ERBA was in need of reliable IT services and attended a presentation by Team ITS hoping to find that. We did! Mike, Eric and their team have completely changed our IT operations for the better. Our entire Agency is now networked on one system – that is 35 different locations in nine counties, connected. We are working on integrating all locations onto one phone system – all because of Team ITS and their understanding of our needs and their expertise to get the systems put in place. Whether you are a small business of two employees or a large one of 250+, I highly recommend Team ITS for all your IT needs. Thank you, Team ITS!

Non Profit

Appreciate

As a healthcare provider owning a very small independent practice, I was very concerned about finding the right IT company to ensure that I have a safe and robust internet access for the practice. Two years ago Mike and Gary from TEAM ITS met with me to discuss my practice and IT needs. It’s been smooth sailing since then. Although I am small and likely a fraction of revenue for their business, TEAM ITS never treats me as unimportant. They know that my business is dependent on electronic medical records, data transfer between organizations, and communication. I appreciate hearing a real person on the help line and receiving timely resolution of any issue. I recommend TEAM ITS to any small business owner!

Healthcare

Fast and Efficient

Harry and also JD have done a fantastic job in the TV installation and cabling for my clients. The installations have been clean, fast and efficient. In addition, a few cabling jobs would have been difficult for an amateur, but Hank was able to think outside the box. TEAM ITS, LLC installers are great guys who do quality work.

Advertisement

Complete Technology.
No Compromise.

Request a Free Consultation