Managed Technology

Eliminate Technology-Based Headaches.

TEAM ITS’ managed technology services help businesses save time and reduce costs by allowing internal teams to focus on core objectives while experts handle technology needs. Their comprehensive offerings include enhanced cybersecurity integrated into every service, featuring antivirus protection, Remote Monitoring and Management (RMM), asset tracking, and warranty oversight. Data is securely backed up with encryption, version control, and regulatory compliance. Support is available 24/7 through remote tools or onsite visits when necessary, minimizing downtime. Additional services include centralized technology documentation and lifecycle reporting to ensure system efficiency and proactive upgrade planning.

Address Issues Before They Become Problems

With Remote Monitoring and Maintenance services, TEAM ITS vigilantly monitors your devices 24/7 to proactively ensure their optimal performance. Automated security and performance updates enhance speed and efficiency, while also safeguarding against cyberattacks by closing potential vulnerabilities before they can be exploited.

Save Time and Reduce Costs

Savvy business leaders understand that outsourcing IT to a team of experts allows their staff to concentrate on driving business success. Additionally, managed services provide cost efficiencies, helping your budget stretch further.

Enhance Security

Cybersecurity shouldn’t be an afterthought. At TEAM ITS, we integrate security into every facet of our managed services. Our Remote Monitoring and Maintenance ensures continuous awareness of your devices’ health, allowing us to detect potential issues early. Our antivirus protection safeguards against common threats, while our asset inventory and warranty management services keep track of everything in your network, making it easier to identify and address potential cybersecurity vulnerabilities.

RMM

Remote Monitoring and Management (RMM) tools ensure your systems remain current and secure by applying the latest security patches.

Data Backup

We ensure that all data backups comply with regulatory standards by incorporating end-to-end encryption, redundant storage in geographically diverse data centers, version history preservation, and detailed time stamping.

Help Desk

Our 24/7 support is accessible via phone and email, providing your team with the assistance they need whenever and wherever you need it.

Remote Support

Our support team provides swift and efficient IT assistance using remote access tools to quickly resolve issues and minimize disruptions, helping your team return to work seamlessly.

Onsite Support

While most issues can be addressed remotely, some IT problems need on-site resolution. In those instances, we will be there, adhering to your company’s health and safety protocols.

Antivirus

Protect your business from cyberattacks with automated threat detection and expert remediation.

IT Documentation

Our tools catalog your business’s IT assets and consolidate them into a single, easily accessible inventory, allowing you to monitor your technology and discover opportunities for greater efficiency.

Warranty Management

We offer monthly reports detailing the lifecycle status of your hardware and software IT assets, helping you plan for necessary upgrades and ensuring your assets are optimized for reliability and performance.

TEAM ITS Managed Technology Benefits

Improved Security
Managed IT services provide continuous monitoring, threat detection, and regular updates to security protocols, which helps protect against cyber threats and ensures that your systems are always up-to-date with the latest security measures.

Reduced Downtime
With proactive maintenance, regular backups, and rapid response to issues, managed services can significantly reduce the likelihood of unexpected downtime, keeping your business operations running smoothly.

Cost Savings
By outsourcing IT management, companies can avoid the high costs of maintaining an in-house IT team. Managed services offer predictable monthly costs, eliminating the need for expensive emergency fixes and reducing the overall cost of IT management.

Increased Productivity
Managed services handle routine IT tasks, freeing up your internal staff to focus on core business activities. With reliable IT support, employees experience fewer disruptions and can work more efficiently, boosting overall productivity.

Access to Expertise
Managed service providers offer access to a team of experienced IT professionals who bring specialized knowledge and skills that may not be available in-house, ensuring that your IT infrastructure is managed by experts.

Scalability
Managed services can easily scale with your business needs, providing the flexibility to adjust resources as your company grows or changes, without the need for major investments in new technology or staff.

What Our Clients Say

Amazing!

TEAM ITS has been supporting our IT needs for nearly 3-years now as we’ve experienced tremendous growth during that period. We’ve made significant investments in our IT infrastructure which TEAM ITS has led with great support and guidance. Their team has grown as well and overall we’ve been very satisfied with the tech support day-to-day and with planning, procurement, and setup of new infrastructure to support our company. I definitely recommend other small businesses to consider TEAM ITS.

Energy

Reliable

As a property/casualty insurance company, reliable technology is vital to everything we do—from issuing policies, to billing, to handling changes, and paying claims—we must be able to count on our technology to work properly. We count on TEAM ITS to keep us running and keep us as safe as possible from cyber-threats. The service we receive from TEAM ITS, whether it’s through remote access or on-site, is responsive and friendly. The staff is great to work with and they are patient with us non-techie types. Having TEAM ITS as our technology partner is one less thing I have to worry about.

Insurance

Great Job!

ERBA was in need of reliable IT services and attended a presentation by TEAM ITS hoping to find that. We did! Mike, Eric and their team have completely changed our IT operations for the better. Our entire Agency is now networked on one system – that is 35 different locations in nine counties, connected. We are working on integrating all locations onto one phone system – all because of TEAM ITS and their understanding of our needs and their expertise to get the systems put in place. Whether you are a small business of two employees or a large one of 250+, I highly recommend TEAM ITS for all your IT needs. Thank you, TEAM ITS!

Non Profit

Appreciate

As a healthcare provider owning a very small independent practice, I was very concerned about finding the right IT company to ensure that I have a safe and robust internet access for the practice. Two years ago Mike and Gary from TEAM ITS met with me to discuss my practice and IT needs. It’s been smooth sailing since then. Although I am small and likely a fraction of revenue for their business, TEAM ITS never treats me as unimportant. They know that my business is dependent on electronic medical records, data transfer between organizations, and communication. I appreciate hearing a real person on the help line and receiving timely resolution of any issue. I recommend TEAM ITS to any small business owner!

Healthcare

Fast and Efficient

Harry and also JD have done a fantastic job in the TV installation and cabling for my clients. The installations have been clean, fast and efficient. In addition, a few cabling jobs would have been difficult for an amateur, but Hank was able to think outside the box. TEAM ITS, LLC installers are great guys who do quality work.

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