Secondary Backups: A Must for Microsoft 365

/in , , , , , , , , , , ,

Microsoft 365 has transformed the way businesses work—making it easier than ever to collaborate, communicate, and share files in the cloud. But there’s one common misconception that could cost your business dearly:

Using Microsoft 365 does not mean your data is fully backed up.

At Team ITS, we focus on delivering proactive IT solutions that help you avoid problems before they happen. That includes ensuring your Microsoft 365 environment has a secure, independent backup—because accidents, cyber threats, and compliance requirements don’t care where your data lives.

Microsoft 365 Offers Convenience—Not Complete Protection

Yes, Microsoft 365 includes built-in tools like version history, deleted item recovery, and limited retention settings. But those features are designed for short-term productivity, not for long-term data preservation or full recovery.

If a file is deleted permanently, or if a user account is wiped without a backup in place, recovery may be impossible.

What Could Go Wrong Without a Secondary Backup?

Accidental Deletion

One misplaced click, and a critical file—or an entire mailbox—is gone. By the time anyone notices, the recovery window may have already closed.

Ransomware and Malware

Cloud data isn’t immune to attack. Without a separate backup, ransomware can encrypt your files in OneDrive or SharePoint, leaving you with few options beyond paying up or starting over.

Insider Threats

Disgruntled employees or poorly managed offboarding can lead to intentional or accidental data loss. An external backup keeps you covered even when accounts are deleted or compromised.

Compliance Requirements

If your industry requires multi-year email retention or data auditability, relying solely on Microsoft’s defaults could leave you out of compliance—and exposed to legal risk.

What a Secondary Backup Solution Provides

Adding a third-party backup system to your Microsoft 365 environment gives you:

  • Automated daily backups across Exchange, OneDrive, SharePoint, and Teams
  • Granular restore options, from a single email to an entire mailbox
  • Flexible retention policies to meet industry standards and legal obligations
  • Fast, secure recovery when downtime isn’t an option
  • Peace of mind knowing your cloud data is truly protected

Partner with Team ITS for Smarter Data Protection

At Team ITS, we don’t just manage your IT—we help you strengthen it. Our team designs data protection strategies tailored to your business goals, risk tolerance, and compliance requirements. Whether you’re already in Microsoft 365 or planning a migration, we’ll help ensure your data stays secure no matter what.

Don’t let cloud convenience give you a false sense of security.
Let’s build a smarter, more resilient data protection plan together.

Contact Team ITS today to learn more about Microsoft 365 backup solutions and how we can help you keep your business safe from data loss.

TEAM ITS, LLC has been serving the Central and Southern Illinois area since 2016, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Book a complimentary consultation today.

Co-Managed IT vs Managed IT: What’s the Difference

/in , , , , , , , , , , ,

In today’s digital landscape, businesses must decide how to best manage their IT infrastructure. Two prevalent models are Managed IT Services and Co-Managed IT Services. Understanding the distinctions between these approaches is essential for organizations aiming to optimize their IT operations, enhance security, and drive growth.

Understanding the Models

Managed IT Services involve outsourcing the entirety of your IT operations to a third-party provider, known as a Managed Service Provider (MSP). This model is ideal for businesses without an internal IT team or those seeking to offload all IT responsibilities. The MSP handles everything from network management and cybersecurity to help desk support and strategic planning.

Co-Managed IT Services, on the other hand, represent a collaborative partnership between your internal IT team and an external MSP. This hybrid approach allows businesses to retain control over certain IT functions while leveraging the expertise and resources of an MSP to fill gaps, manage specific projects, or provide additional support during peak times.

Key Differences

Team Structure

  • Managed IT: The MSP serves as your entire IT department.
  • Co-Managed IT: Your internal IT team collaborates with the MSP to support your goals.

Control and Flexibility

  • Managed IT: Full control is handled by the MSP.
  • Co-Managed IT: You retain control of core areas while the MSP supports as needed.

Customization

  • Managed IT: A comprehensive, bundled service.
  • Co-Managed IT: Tailored support based on what your internal team can handle.

Cost and Investment

  • Managed IT: Flat monthly rate for complete IT support.
  • Co-Managed IT: Flexible pricing that scales based on services used.

Benefits of Each Model

Managed IT Services:

  • Comprehensive Support: MSPs offer end-to-end IT solutions, ensuring all aspects of your IT infrastructure are managed efficiently.
  • Predictable Costs: With a fixed monthly fee, budgeting for IT expenses becomes straightforward.
  • Access to Expertise: Gain access to a team of IT professionals with diverse skill sets and up-to-date knowledge.
  • Enhanced Security: MSPs implement robust cybersecurity measures to protect your business from threats.

Co-Managed IT Services:

  • Collaborative Approach: Your internal IT team works alongside the MSP, fostering knowledge sharing and mutual support.
  • Flexibility: Choose specific services or projects for the MSP to handle, allowing your internal team to focus on core responsibilities.
  • Scalability: Easily scale support up or down based on business needs without overburdening your internal team.
  • Cost-Effective: Pay only for the services you need, optimizing your IT budget.

Determining the Right Fit for Your Business

Consider the following factors when choosing between Managed and Co-Managed IT Services:

  • Internal IT Resources: If you lack an internal IT team, Managed IT Services may be the optimal choice. If you have an existing team needing additional support, Co-Managed IT Services can complement their efforts.
  • Business Size and Complexity: Smaller businesses or those with straightforward IT needs might benefit from Managed IT Services, while larger organizations with complex systems may find Co-Managed IT Services more suitable.
  • Budget Constraints: Evaluate your IT budget to determine which model offers the best value for your investment.
  • Growth Plans: If you anticipate rapid growth or have fluctuating IT demands, consider the scalability offered by each model.

How Team ITS Can Help

At Team ITS, we understand that each business has unique IT requirements. Our team is dedicated to providing tailored IT solutions that align with your specific needs and goals. Whether you’re considering fully outsourcing your IT operations or seeking a collaborative partnership to enhance your internal team’s capabilities, we’re here to assist.

Our Services Include:

  • Managed IT Services: Comprehensive IT support covering all aspects of your infrastructure.
  • Co-Managed IT Services: Collaborative support designed to augment your internal IT team’s efforts.
  • Cybersecurity Solutions: Advanced security measures to protect your business from evolving threats.
  • Cloud Services: Scalable cloud solutions to enhance flexibility and efficiency.
  • Strategic IT Consulting: Expert guidance to align your IT strategy with business objectives.

Ready to Elevate Your IT Strategy?

Contact us today to discuss how Team ITS can support your business through our Managed or Co-Managed IT Services. Let’s work together to create a robust, secure, and efficient IT environment that drives your success.

TEAM ITS, LLC has been serving the Central and Southern Illinois area since 2016, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Book a complimentary consultation today.

Are You Prepared: Cyber Security Awareness Training

/in , , , , , , , , , , ,

In today’s digital landscape, cyber threats are not just a concern for large enterprises — they’re a growing risk for businesses of all sizes. From phishing scams to ransomware attacks, the methods used by cybercriminals are becoming more sophisticated by the day. The best firewall in the world won’t help if an employee unknowingly opens the door to an attack.

That’s where Cyber Security Awareness Training comes in.

Why Training Matters

Many organizations invest heavily in cybersecurity software, but neglect to address the human factor. The truth is, 95% of cybersecurity breaches are caused by human error. Whether it’s clicking a malicious link, using a weak password, or falling for a social engineering ploy, a single mistake can compromise your entire network.

Cyber Security Awareness Training helps bridge the gap between your security infrastructure and your everyday users — empowering employees to recognize threats and act appropriately.

What Effective Training Looks Like

A strong training program doesn’t rely on fear tactics. It’s practical, engaging, and tailored to your business. At Team ITS, we believe a proactive approach includes:

  • Interactive, role-based training that reflects real-world scenarios
  • Phishing simulations to test awareness and provide live feedback
  • Clear policies around password hygiene, device use, and remote access
  • Regular updates to stay ahead of evolving threats

Cybersecurity isn’t a one-time effort — it’s an ongoing process that requires constant reinforcement.

The Cost of Complacency

The average cost of a data breach in the U.S. is over $9 million. But beyond the financial impact, there’s reputational damage, loss of customer trust, and potential legal consequences. For small to mid-sized businesses, even a minor breach can be devastating.

How Team ITS Can Help

At Team ITS, we specialize in protecting businesses with a multi-layered approach to IT and cybersecurity — and that includes people. Our Cyber Security Awareness Training is designed to educate, engage, and empower your workforce.

TEAM ITS, LLC has been serving the Central and Southern Illinois area since 2016, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Book a complimentary consultation today.

What is Cyber Liability Insurance?

/in , , , , , , , , , , ,

In today’s digital landscape, businesses of all sizes are increasingly reliant on technology to drive operations, engage with customers, and manage sensitive data. This growing dependence, however, exposes organizations to a myriad of cyber threats, including data breaches, ransomware attacks, and other malicious activities. While implementing robust cybersecurity measures is essential, it’s equally important to consider how your business would recover financially from such incidents. This is where cyber liability insurance becomes a critical component of your risk management strategy.

Understanding Cyber Liability Insurance

Cyber liability insurance is a specialized policy designed to protect businesses from the financial repercussions of cyber-related incidents. Unlike traditional insurance policies that may not cover digital risks, cyber liability insurance offers coverage tailored to address the unique challenges posed by cyber threats.

Key Coverages Offered by Cyber Liability Insurance

A comprehensive cyber liability insurance policy typically includes:

Data Breach Response Costs: Covers expenses related to notifying affected individuals, credit monitoring services, and public relations efforts to manage reputational damage.

Business Interruption Losses: Compensates for lost income and additional expenses incurred due to a cyber incident disrupting normal business operations.

Cyber Extortion and Ransomware: Provides coverage for ransom payments and associated costs in the event of a ransomware attack.

Legal and Regulatory Expenses: Assists with legal fees, fines, and penalties arising from non-compliance with data protection laws and regulations.

Third-Party Liability: Protects against claims made by clients or partners for damages resulting from a cyber incident affecting their data.

Why Cyber Liability Insurance is Essential for Your Business

The aftermath of a cyberattack can be financially devastating. Beyond immediate recovery costs, businesses may face lawsuits, regulatory fines, and a tarnished reputation. Cyber liability insurance provides a safety net, enabling your organization to recover more swiftly and mitigate long-term impacts.

Integrating Cyber Liability Insurance with Robust Cybersecurity Measures

While cyber liability insurance offers financial protection, it should complement, not replace, proactive cybersecurity practices. Implementing strong security protocols, conducting regular risk assessments, and educating employees about cyber threats are vital steps in reducing your organization’s vulnerability. Insurance carriers often assess these factors when determining coverage eligibility and premiums.

How TEAM ITS Can Assist

At TEAM ITS, we understand the complexities of cybersecurity and the importance of comprehensive risk management. Our services include:

Cybersecurity Assessments: Evaluating your current security posture to identify vulnerabilities and recommend improvements.

Implementation of Security Solutions: Deploying advanced tools and protocols to safeguard your digital assets.

Ongoing Monitoring and Support: Providing continuous oversight to detect and respond to threats in real-time.

By partnering with us, you can enhance your cybersecurity defenses and make informed decisions about integrating cyber liability insurance into your overall risk management plan.

Conclusion

In an era where cyber threats are both prevalent and evolving, safeguarding your business requires a multifaceted approach. Combining robust cybersecurity measures with cyber liability insurance ensures that your organization is prepared to prevent, respond to, and recover from cyber incidents effectively. Investing in both areas not only protects your financial assets but also reinforces trust with your clients and stakeholders.

TEAM ITS, LLC has been serving the Central and Southern Illinois area since 2016, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses. Book a complimentary consultation today.